A common problem for sites that have gone live is users will continue to use the beta site by accident. It’s best to inform all of your users when your site goes live to use the new link to the live site, as anything done on the beta site will not be transferred to the live site.
Articles in this section
- Why do I keep getting logged out of the system?
- Where can I find information on the PowerHouse Hub API?
- User results are not recording or new materials are unavailable. What is happening?
- Why are users not receiving emails?
- Why is this feature no longer available?
- A user submitted an assessment but their progress was lost. What happened?
- The system is not letting me create another account. Why is this?
- I want to upgrade to the latest version. How will this be handled?
- I have a variation that isn’t working properly. What should I do?
- How do I use this particular feature of the platform?