If you are unsure of how to use a particular feature on the platform, you can visit our Support area to view our training videos. These videos go into detail on how to use every feature of the platform. You can either view the entirety of the available videos to learn the entire platform or search for information and instructions for particular functions.
Articles in this section
- Why do I keep getting logged out of the system?
- Where can I find information on the PowerHouse Hub API?
- User results are not recording or new materials are unavailable. What is happening?
- Why are users not receiving emails?
- Why is this feature no longer available?
- A user submitted an assessment but their progress was lost. What happened?
- The system is not letting me create another account. Why is this?
- I want to upgrade to the latest version. How will this be handled?
- I have a variation that isn’t working properly. What should I do?
- How do I use this particular feature of the platform?